Privacy & cookie policy
Last updated: 27 October 2026
This policy explains how M A Accounting Limited (“we”, “us”) collects and uses personal information when you visit our website, contact us, or become a client. We are committed to protecting your privacy and handling your information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
M A Accounting is the trading name of M A Accounting Limited, a company registered in England and Wales (company number 08920350). Our office is at Sandford Gate, East Point Business Park, Oxford, OX4 6LB. We are the data controller for the personal information described in this policy.
Questions about this policy or your data: email info@m-a-accounting.co.uk or call 01865 819994.
Information we collect
- Enquiries: your name or company name, company number, email address, phone number and message when you use our contact form, email us, call us or message us on WhatsApp.
- Client information: if you become a client, the information needed to provide accountancy and tax services, such as identity documents, National Insurance number, Unique Taxpayer Reference, income, expenses, bank and payroll records, and details of company directors and shareholders.
- Anti-money-laundering checks: identity and verification information we are legally required to collect under the Money Laundering Regulations 2017.
- Website usage: if you accept analytics cookies, information about how you use our website (pages visited, device and approximate location) collected by Google Analytics. We also use Ahrefs Web Analytics, which does not use cookies or collect personal information.
How and why we use your information
| Purpose | Lawful basis |
|---|---|
| Responding to your enquiry and providing quotes | Legitimate interests / steps before entering a contract |
| Providing accountancy, tax, payroll and bookkeeping services | Performance of a contract |
| Filing returns with HMRC and Companies House; anti-money-laundering checks; keeping statutory records | Legal obligation |
| Understanding how our website is used (Google Analytics) | Consent, only if you accept analytics cookies |
We do not sell your personal information, and we do not use it for automated decision-making.
Who we share it with
We only share your information where necessary, with:
- HM Revenue & Customs, Companies House and other authorities when acting on your behalf or where the law requires it
- our accounting and payroll software providers (for example Xero) and secure IT, email and website hosting providers (our website is hosted by IONOS)
- Google, if you accept analytics cookies
- Meta (WhatsApp), if you choose to contact us by WhatsApp
- our professional body (ACCA), insurers and professional advisers where needed
Some of these providers may process data outside the UK. Where this happens we make sure appropriate safeguards are in place, such as UK adequacy regulations or the International Data Transfer Agreement.
How long we keep it
- Enquiries that do not lead to an engagement: up to 2 years
- Client records: 6 years after the end of the relevant tax year or our engagement, as required by tax law
- Anti-money-laundering records: 5 years after our business relationship ends
Your rights
You have the right to request access to your personal information, and to ask us to correct, erase or restrict it, to object to its use, or to transfer it to another organisation. Where we rely on consent (such as analytics cookies) you can withdraw it at any time. To make a request, contact us using the details above. We will respond within one month.
Cookies
Our website only sets optional cookies if you choose “Accept” on our cookie banner. You can change your choice at any time using the cookie settings link in the footer.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| maa_cookie_consent | M A Accounting (browser storage) | Remembers your cookie choice | Until cleared |
| _ga, _ga_* | Google Analytics | Distinguishes visitors to measure website use (only if you accept) | Up to 2 years |
| wordpress_*, wp-settings-* | WordPress | Only set for website administrators who log in | Session / up to 1 year |
Complaints
If you are unhappy with how we have handled your information, please contact us first so we can try to put things right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.